No ticket numbers, no call centre. Message us and someone who actually builds Zapota will reply — in Kannada or English.
WhatsApp is fastest and the one we watch most closely. Email is better for anything you need a written record of.
Pick the closest one — it opens WhatsApp with the subject already filled in, so we can route it faster.
These three don't need us at all — the app handles them immediately.
Open the listing, tap the ⋮ menu, then Report. It reaches our review queue with the listing attached.
Same ⋮ menu, then Block seller. They stop appearing for you and are not told.
Profile → Account → Delete Account. Or see the deletion page if you no longer have the app.
Published under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. If you have a complaint about content, a user, or how we have handled your data, you may write to our Grievance Officer directly.