Frequently Asked Questions

Zapota is an agricultural marketplace connecting farmers, agri-service providers, and buyers directly across Karnataka. It's a bridge, not a shop — we don't take commission and we don't handle shipping or payments.

Buying and browsing are free forever. Sellers get a 7-day free trial on every new listing; after that, pricing varies by category and sub-category. Zapota never charges commission on any deal.

Zapota is based in Karnataka, India, and is focused on connecting farmers and agri-service providers across the state.

You can find the download link on our home page. Zapota is designed to run smoothly even on entry-level Android phones.

No. Buying and browsing on Zapota are free forever — no charges, no hidden fees, ever.

Zapota does not process payments. All transactions happen directly between you and the seller — you'll agree on payment method between yourselves.

No. Zapota is a bridge that connects buyers and sellers — we don't guarantee, insure, or endorse the quality, safety, or fitness of any product or service listed.

Look for the ✓ Verified Zapota Partner badge, and check ratings and feedback from other buyers before you commit to a deal.

Since Zapota isn't a party to the transaction, we can't mediate the deal itself — but if a seller is misusing the platform, misrepresenting themselves, or violating our Terms of Service, please report it to us via email or WhatsApp.

Register and verify your account with your phone number and a government ID, then create your listing with photos, description, and category. Full steps are on our Become a Service Provider page.

Yes. Every new listing gets 7 days free, regardless of category, with no charge and no commitment.

Pricing after the trial varies by category — most categories start from ₹49/month, with a few higher-value categories like equipment rentals and land leases going up to ₹399/month. See the full breakdown on our Become a Service Provider page. If you already have an active paid listing, it's honored for its full cycle even if pricing changes later.

No. Zapota charges ₹0 commission on any deal — always. We may charge a listing fee after your free trial, but we never take a cut of what you earn from a sale.

Listing fees are generally non-refundable once a listing goes live. However, if your listing is rejected during our verification process before going live, any fee already paid is refunded in full.

It's a trust badge shown on your listings after our team reviews your account — looking at your customer relationships, ratings, feedback, and standing. Full details are on our Verified Partner page.

Yes, completely free. No one from Zapota will ever ask you for payment to join the waitlist, get verified, or keep your badge.

Yes. If your ratings drop, buyers raise concerns, or you violate our Terms of Service, the Zapota team can remove the badge at any time — with or without advance notice.

Tap "Join the Verified Partner Waitlist" in the app, or use the button on our Verified Partner page to reach us on WhatsApp.

No, never. Zapota does not process, facilitate, or intermediate any payment. All financial transactions are exclusively between the buyer and seller.

No. This is a red flag. Zapota will never ask you to make a payment outside the app on our behalf. If someone claiming to represent Zapota does this, it isn't really us.

Never. Zapota doesn't handle shipping or delivery at all — any such charge claimed to be from Zapota is fraudulent.

Email us at support@zapota.in, message us on WhatsApp, or send feedback directly through the app.

See our full Privacy Policy for details on how we collect, use, and protect your information.

Email us at support@zapota.in or message us on WhatsApp at +91 78922 11345.

Reach out to our team with your account details and we'll review your case. We're a small team reviewing things manually right now, so please bear with us as we work through requests.

Send us a message — we're happy to help with anything not covered above.